8b777 Privacy Policy

8b777 is an internationally operated online casino and sports betting platform accessible at 8b777.io. For the purposes of this Privacy Policy, 8b777 acts as the data controller in respect of the personal data it collects from players who access or use its services.

If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, you may contact our data protection team using the following details:

• Email: [email protected] (plain text — not a clickable link)
• Support hours: 24 hours a day, 7 days a week
• Response language: English

Please include your registered account username and a clear description of your query in any correspondence to allow our team to assist you efficiently.

We collect personal data from you through several channels, including data you provide directly when registering or using our services, data collected automatically as you interact with our platform, and data received from third-party service providers. The categories of personal data we collect include:

We do not knowingly collect personal data from persons under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete that data and close the associated account.

8b777 uses the personal data it collects for the following purposes. For each purpose, we identify the lawful basis on which the processing is carried out:

Where processing is based on your consent, you may withdraw that consent at any time by contacting [email protected]. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

8b777 uses cookies and similar tracking technologies (such as web beacons, pixel tags, and local storage objects) to operate and improve the platform, personalise your experience, and analyse usage patterns. The cookies we use fall into the following categories:

• Strictly Necessary Cookies: Essential for the platform to function. These include session authentication cookies that keep you logged in and security tokens that protect against cross-site request forgery. These cookies cannot be disabled.
• Functional Cookies: Allow the platform to remember your preferences such as language settings and game display options. Disabling these may affect your experience.
• Analytics Cookies: Help us understand how players interact with the platform, which pages are most visited, and where technical errors occur. Data collected is aggregated and pseudonymised.
• Marketing Cookies: Used to deliver relevant promotional content based on your activity on the platform. These are only activated where you have provided explicit consent.

You may manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may impair platform functionality. For detailed information on the specific cookies we use, please contact [email protected].

8b777 does not sell, rent, or trade your personal data to third parties. We may share your personal data with the following categories of recipients, strictly for the purposes described in this policy:

• Payment Processors: Third-party payment service providers including bKash, Nagad, Rocket, Upay, and banking partners such as Dutch-Bangla Bank, City Bank, and BRAC Bank, who process deposit and withdrawal transactions on our behalf. These providers are bound by their own data protection obligations.
• Identity Verification Providers: KYC (Know Your Customer) and AML (Anti-Money Laundering) service providers who assist in verifying player identities and assessing risk. All such providers are contractually bound to process data only on our instructions.
• Game Technology Providers: Studio partners such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised or pseudonymised session data necessary for game delivery and integrity purposes.
• IT and Security Providers: Cloud hosting, cybersecurity, and infrastructure providers who support the operation of our platform under strict data processing agreements.
• Regulatory and Law Enforcement Authorities: Where required by applicable law, court order, or regulatory directive, we may disclose personal data to competent authorities without prior notice to you.
• Business Successors: In the event of a merger, acquisition, or sale of substantially all assets of 8b777, your personal data may be transferred to the successor entity. You will be notified of any such transfer by email in advance.

We retain personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply as a general guide:

Upon expiry of the applicable retention period, personal data is either permanently deleted from our systems or anonymised such that it can no longer be linked to any identifiable individual. Where data is retained beyond account closure due to a legal obligation, it will not be used for any other purpose.

8b777 implements a comprehensive range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and our servers.
• AES-256 encryption for sensitive personal and financial data stored at rest on our servers.
• Role-based access controls ensuring that only authorised personnel with a genuine operational need can access personal data.
• Regular penetration testing and security audits conducted by independent third-party security specialists.
• Two-factor authentication requirements for internal administrative systems that handle personal data.
• Automated anomaly detection and intrusion prevention systems monitoring platform activity around the clock.
• Staff training on data protection obligations and secure data handling practices, conducted on a regular basis.

While we take every reasonable precaution to protect your personal data, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security. If you believe your account has been compromised, please contact [email protected] immediately.

Subject to applicable law, you have the following rights in relation to the personal data that 8b777 holds about you:

• Right of Access: You may request a copy of all personal data we hold about you, along with information about how it is being used.
• Right to Rectification: If any personal data we hold is inaccurate or incomplete, you have the right to request that we correct it without undue delay.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal retention obligations.
• Right to Restriction of Processing: You may request that we restrict the processing of your personal data in certain circumstances, for example where you contest its accuracy pending verification.
• Right to Data Portability: Where processing is based on your consent or a contract, you may request that your personal data be provided to you in a structured, machine-readable format.
• Right to Object: You may object to processing based on our legitimate interests. We will cease such processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent: Where processing is based on consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of these rights, please submit a written request to [email protected]. We will acknowledge your request within 5 business days and aim to respond substantively within 30 calendar days. We may need to verify your identity before processing your request. There is no charge for making a rights request, but we reserve the right to charge a reasonable administrative fee for requests that are manifestly unfounded or excessive.

8b777 may send you promotional communications about bonuses, new games, special events such as Eid or BPL season promotions, and platform updates where you have provided your explicit consent to receive such communications at the time of registration or subsequently through your account settings.

You may opt out of receiving marketing communications at any time by:

• Using the unsubscribe link included in any marketing email we send you.
• Updating your communication preferences in your 8b777 account settings panel.
• Contacting our support team at [email protected] with a request to unsubscribe.

Opting out of marketing communications will not affect the delivery of service-related and transactional messages, such as account security alerts, deposit confirmations, withdrawal notifications, and important policy updates. These communications are necessary for the operation of your account and cannot be disabled.

8b777's services are strictly intended for adults aged 21 and above. We do not knowingly collect, process, or retain personal data from any person under the age of 21. All registration applications are subject to age verification procedures, and accounts found to belong to persons under 21 will be immediately suspended and their data deleted.

If you are a parent or guardian and you believe that a person under the age of 21 in your care has registered with 8b777 or shared personal data with us, please contact us immediately at [email protected] so that we can take appropriate action.

The 8b777 platform may contain references to third-party services, game providers, or payment partners whose own privacy practices govern the data they collect independently of 8b777. This Privacy Policy applies solely to data collected and processed by 8b777 directly. We are not responsible for the privacy practices of third-party entities and encourage you to review their respective privacy policies before providing any personal data to them.

Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi operate under their own data agreements as part of their licensing obligations. Any game-session data transmitted to these providers is governed by their respective data processing terms and 8b777's contracts with them.

8b777 reserves the right to update or modify this Privacy Policy at any time. When material changes are made, we will notify registered players by email to the address on record at least 14 days before the updated policy takes effect. Non-material clarifications may be published without prior notice.

The effective date shown at the top of this page reflects the date on which the current version came into force. Continued use of the 8b777 platform after the effective date of any amendment constitutes acceptance of the revised Privacy Policy. If you do not agree with the updated policy, you must cease using the platform and request account closure before the effective date.

All previous versions of this Privacy Policy are retained in our records and are available upon written request to [email protected].

If you have a concern about the way 8b777 has handled your personal data, we encourage you to contact us directly in the first instance so that we can address the matter promptly:

• Email: [email protected]
• Response time: We aim to acknowledge all complaints within 5 business days and to provide a substantive response within 20 business days.

If you are not satisfied with our response, you may be entitled to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction. We will cooperate fully with any such investigation.